Please note: This is a companion version & not the original book. Sample Book Insights:#1 I was not designed to be as people-oriented as others. I am a highly self-absorbed person who is oblivious to the emotional damage I cause by my insensitive comments, conversations, and lack of empathy.#2 The skills I learned as a street agent are applicable in every aspect of life. I have found that I can use these tools to make people feel better about themselves, and ultimately feel great about the person they are.