Please note: This is a companion version & not the original book. Sample Book Insights:#1 I was born in Scotland and grew up enjoying the outdoors. I loved to go camping, hiking, and skiing. My parents were always gracious and calm, and had a great deal of integrity. Their outlook on life was guided by asking what they could do for others.#2 I began as a receptionist in the front office of the Caledonian Hotel in Edinburgh. I was promoted to assistant night manager, and on my first day in this new role, our computer systems crashed. I learned to be tenacious and manage crises calmly and professionally.#3 Motivate your team by involving them in the decision-making process, and reward them for going above and beyond their responsibilities.#4 The Budapest Winter Invasion marketing campaign was aimed at promoting the winter season in Budapest. It centered on how Budapest had been invaded by the Romans, the Ottomans, and the Soviets, and that they all stayed longer than intended.