Please note: This is a companion version & not the original book.Sample Book Insights: #1 I was the US chief of protocol for the 2012 G20 global economic summit in Los Cabos, Mexico. I was tasked with making sure that every interaction between the presidents went exactly as planned. I was preoccupied with policy details and protocol checklists, but I was also nervous because this was diplomacy at its most intense.#2 I loved arranging the room, and I was relieved that the space was small and spare. It was set up with security concerns in mind: hard walls on three sides and no wide-open spaces that would be difficult to secure.#3 The table needed to be large enough to seat the twelve key delegates, but small enough to create closeness. We found one that fit the bill and centered it in the room. The windows had been blacked out for security reasons, so the room was dark.#4 I was standing outside the resort waiting for the Russian motorcade to arrive. President Putin was late, seemingly on purpose. I was annoyed, but not unduly worried. My team was prepared despite the delay.